Your health and safety matter! At True Care, we are doing all that we can to help you feel safe and comfortable when you visit our facility. For example, last year, we implemented a security system for patient confidentiality and safety. Before anyone comes into the center, they must use the outdoor buzzer and tell the receptionist why they are here. We recognize some women experience intimate partner violence, and others don’t want people to know they are here. Therefore, for safety and confidentiality, we screen people who come to our center.
True Care and COVID-19
Now that the United States and the world are experiencing the rapid onslaught of COVID-19 (Coronavirus), we are implementing additional safety precautions. When you contact our Scheduling Line at 307-215-9684 to make an appointment, you’ll be asked a variety of questions, including the following health questions:
Do you have any of these symptoms?
- Fever (temperature above 99.5 degrees/100.4 oral)
- Shortness of breath, or lower respiratory infection symptoms
Have you had potential exposure?
- In the past month, have you been in contact with someone who was confirmed or suspected to have the coronavirus (COVID-19)?
- Have you traveled internationally in the past month?
Our receptionist will repeat these questions when you come to the center’s door for your appointment. Additionally, she will take your temperature to ensure you don’t have a fever before you come into the center. All staff and volunteers will also have their temperatures taken each day before going on-shift. We will also screen any visitors we have, such as donors or board members, before they walk inside the building to meet with a staff member.
Additional Steps We’re Taking
We are asking all of our patients to come alone to their appointments; any guests coming with you will need to wait in the car. Because of this public health crisis, we want to ensure as best we can the health and safety of our patients, staff, and volunteers. That is a large part of our service to women experiencing an unplanned pregnancy – your health and safety – and we want to be here for you to answer your questions, provide you with medical services, educate you on your pregnancy options, and provide you with resources to assist you at this time in your life.
Additionally, we are abiding by the 6-foot rule recommended by the Centers for Disease Control and our state government officials, and we clean each room used after every appointment. Our staff thoroughly cleaned the center last week. Therefore, you can be assured of our commitment to cleanliness at True Care!
Know that we care about each woman we serve. True Care is here for you! Therefore, if you’re experiencing an unplanned pregnancy, contact our Scheduling Line for your free appointment: 307-215-9684.